At Speed Ecom Solution, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines how the Meesho Data Downloader Extension collects, uses, and safeguards your information. We believe transparency is essential to building trust, and we want you to understand exactly how your data is handled when using our Extension.
The Meesho Data Downloader is designed specifically for authenticated Meesho sellers who wish to streamline their data management and reporting processes. By providing easy access to your marketplace reports and business metrics, we help you make better informed decisions about your business. Please take a moment to review this policy to understand our data protection practices and your rights as a user.
When you use the Extension with your Meesho seller account, we access and process the data that you authorize us to retrieve. This includes your seller account identifiers and store information, product listings and SKU data, order history and transaction details, sales metrics and performance analytics, inventory information, customer reviews and ratings, and pricing and profitability data. All of this data is accessible only because you are authenticated as the seller on your Meesho account.
We automatically collect certain technical information to operate and improve the Extension. This includes the Extension version and updates installed on your system, usage patterns and how you interact with features, error logs and diagnostic data that help us identify issues, and system information that we need for troubleshooting purposes.
We explicitly do not collect or store your Meesho password or login credentials, payment or banking information, browsing activity outside Meesho.com, personal information unrelated to your seller account, device location or GPS data, or access to camera, microphone, or any device sensors. Your privacy and security are protected by not collecting any sensitive information that is not directly necessary for the Extension to function.
We use the information we collect for the following purposes:
The primary purpose of data collection is to enable you to download and export your marketplace reports and data. This is the core functionality of the Extension, and we use your information solely to provide this service to you.
We use collected data to identify and fix bugs and technical issues that may occur in the Extension. We also use this information to improve Extension performance and features, understand how users interact with the Extension, and develop new features and enhancements based on user needs and feedback.
We use your information to provide customer support and troubleshooting assistance when you need help. We also use it to detect and prevent unauthorized access or fraudulent use of the Extension, and to comply with applicable laws and regulations that govern our operations.
We process your data primarily on your local device. Data is not sent to our servers unless you explicitly enable optional cloud features.
We do not sell, trade, or rent your personal or business information to any third parties. This is a fundamental commitment to your privacy.
We only share information in the following limited circumstances:
We may share information with trusted service providers who assist us in operating the Extension. We use Meesho APIs to fetch your authorized seller data while you are already logged in to your account. If you choose to use optional cloud features, we may share data with cloud hosting providers, but only with your explicit consent and knowledge.
We may disclose information when required by law, legal process, or government request, or to protect our legal rights.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
All data transmitted between the Extension and our servers is encrypted using TLS 1.2 or higher. Data stored on our servers (if any) is encrypted using AES-256 encryption.
We implement comprehensive security practices to protect your information. These practices include secure code development methods, regular security audits and testing to identify vulnerabilities, limited employee access to data on a need-to-know basis, confidentiality agreements with all personnel who handle data, regular security training for our team, and established incident response procedures in case of any security issues.
In the unlikely event of a data breach, we will notify affected users within 72 hours with information about what occurred and recommended actions.
We retain information only as long as necessary for the purposes described. Downloaded reports are stored on your device indefinitely, and you have complete control over when to delete them. Extension preferences are stored while the Extension is installed on your system and are automatically deleted when you uninstall it. Technical logs are retained for 90 days for debugging purposes and then automatically deleted. Analytics data is retained for 12 months in anonymized form to help us improve the Extension.
You can delete data associated with the Extension at any time by uninstalling it. Your downloaded files remain on your device under your control.
You have several important rights regarding your personal information and how we handle it. Under applicable privacy laws, you have the right to access and request a copy of all personal information we hold about you. This allows you to verify that we are processing your data accurately and in compliance with privacy regulations.
You also have the right to request deletion of your information at any time. We will comply with your deletion requests, subject to any legal retention requirements that may apply to our business. Additionally, you have the right to data portability, which means you can request your data in a structured, machine-readable format so you can transfer it to another service if you choose to do so.
Furthermore, you can withdraw your consent for data collection at any time. This can be done by disabling optional features in the Extension settings or by uninstalling the Extension entirely from your browser. When you withdraw consent or uninstall the Extension, we will cease collecting new data, though we may retain previously collected data as permitted by law.
To exercise any of these rights, you can contact us at speedecomsolution@gmail.com. We will respond to your request within 30 days. Please provide your full name and seller ID if applicable so we can locate your information quickly.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the rights listed above and the right to lodge a complaint with your local data protection authority.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete your information, and the right to opt-out of the "sale" of your information. We do not sell your personal information.
If you have questions about this Privacy Policy or our privacy practices, please contact Speed Ecom Solution via email at speedecomsolution@gmail.com, by phone at +91 99133 15809, or visit our website at speedecomsolution.com. We are committed to addressing your concerns and providing timely responses to all inquiries.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of material changes by posting the updated policy on this page with an updated date. Your continued use of the Extension after any changes indicates your acceptance of the new policy.